Shipping & Delivery Information

Order Processing Time 
We usually dispatch orders within 1-3 days, but this may occasionally take longer due to high demand or other circumstances.

Domestic Shipping (UK) 
We use Royal Mail Tracked 48, which typically delivers within 2 working days from dispatch. Once your order is on its way, you’ll receive a tracking number so you can keep an eye on its journey.

International Shipping 
For international orders, we use Royal Mail Tracked, and in some cases, Royal Mail Tracked & Signed services. Delivery times vary, but your order should arrive between 5-20 days after dispatch. A tracking number will be provided so you can see your package's progress.

Additional Fees 
Please note that international orders may incur additional customs fees or import duties. These charges are the buyer's responsibility and are not included in the shipping costs.

Lost or Delayed Packages 
If your order hasn’t arrived within the expected delivery window, please contact us. For domestic UK orders, a package is considered lost after 10 working days from the expected delivery date. For international orders, this is extended to 25 working days. If your package hasn’t arrived within these timeframes, we’ll work with Royal Mail to resolve the issue.