Order Cancellations

If you need to cancel or make changes to your order, please get in touch as soon as possible using our contact form or by replying to your order confirmation email.

Orders can only be cancelled within 12 hours of being placed.

After this time, your order may already have been processed or dispatched, meaning we're unfortunately unable to cancel it.

If your cancellation request is received within the 12-hour window, we'll cancel your order and issue a refund to your original payment method. Any non-refundable payment processing fees may be deducted where applicable.

If you're unsure whether your order has already been processed, please contact us and we'll be happy to check.